Effective Date: July 9, 2026
Welcome to Wileyarch.
These Terms of Service govern your access to and use of the Wileyarch website, including browsing our website, purchasing products, creating an account where available, communicating with our Customer Support team, and using any services provided through our online store.
By accessing or using the Wileyarch website, you agree to be bound by these Terms of Service and our other applicable store policies. If you do not agree with these Terms, please do not use our website or place an order through Wileyarch.
1. About Wileyarch
Wileyarch operates an online fashion store offering women's fashion products, including:
- Skirts
- Blazer Dresses
- Kimonos
We aim to provide customers with a convenient and reliable online shopping experience.
These Terms of Service apply to all visitors, customers, and other users who access or interact with the Wileyarch website.
2. Acceptance of These Terms
By accessing, browsing, or using the Wileyarch website, you confirm that you have read, understood, and agree to these Terms of Service.
If you place an order through our website, you also agree to comply with the policies applicable to that transaction, including our:
- Return & Refund Policy
- Privacy Policy
- Cookie Policy
- Shipping Policy
- Cancel / Change Order Policy
- Disclaimer
- Intellectual Property Claim Policy
- DMCA Policy
If there is a conflict between these Terms and another Wileyarch policy regarding a specific subject, the policy specifically addressing that subject will generally apply.
3. Website Use
You may use the Wileyarch website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality.
- Introduce malicious software, code, or other harmful technology.
- Attempt to disrupt website security.
- Scrape, copy, or reproduce website content for unauthorized commercial purposes.
- Impersonate another person or entity.
- Provide false or misleading information.
- Use the website in a way that could damage Wileyarch or its customers.
Wileyarch reserves the right to restrict or terminate access to the website where reasonably necessary to protect our customers, business, systems, or legal rights.
4. Account Information
Certain website features may allow or require customers to create an account.
If you create an account, you are responsible for:
- Providing accurate information.
- Keeping account information current.
- Maintaining the confidentiality of your login credentials.
- Taking reasonable steps to protect your account.
- Not sharing your account credentials with unauthorized individuals.
You should notify Wileyarch promptly if you believe your account has been accessed without authorization.
Wileyarch is not responsible for losses resulting from a customer's failure to maintain appropriate account security, except where otherwise required by applicable law.
5. Product Information
Wileyarch makes reasonable efforts to provide accurate product information, including descriptions, images, sizing information, and other product details.
However, product information may occasionally contain errors or inaccuracies.
Product appearance may also vary slightly because of:
- Screen settings.
- Lighting conditions.
- Photography.
- Device displays.
- Manufacturing variations.
Wileyarch does not guarantee that product descriptions, images, measurements, colors, or other information will always be completely accurate or error-free.
Customers are encouraged to review available product information carefully before placing an order.
6. Product Availability
Product availability may change without notice.
Wileyarch does not guarantee that a particular product will remain available after it has been added to a customer's cart or wishlist.
We may:
- Limit quantities.
- Update inventory.
- Remove products from the website.
- Correct inventory errors.
- Cancel orders affected by inventory problems.
If an item becomes unavailable after an order has been placed, Wileyarch may contact the customer and may provide an appropriate refund for the unavailable merchandise.
7. Pricing and Payment
Prices displayed on the Wileyarch website are subject to change without prior notice.
Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.
Wileyarch reserves the right to correct pricing errors and, where appropriate, cancel an order affected by an incorrect price.
If an order is canceled after payment has been received, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing accurate billing information and completing payment through an available payment method at checkout.
8. Order Acceptance
Placing an order through the Wileyarch website constitutes a request to purchase the selected products.
An order may be subject to review, verification, inventory availability, payment authorization, and other reasonable processing requirements.
Wileyarch reserves the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:
- Product unavailability.
- Pricing or listing errors.
- Payment authorization problems.
- Suspected fraudulent activity.
- Incorrect customer information.
- Duplicate or unusually large orders.
- Violations of these Terms or other applicable policies.
If an order is canceled after payment has been received, an appropriate refund will be issued.
9. Order Processing
Orders are generally processed Monday through Friday.
|
Order Information |
Details |
|
Processing Days |
Monday – Friday |
|
Order Cut-Off Time |
5:00 PM EST |
|
Standard Handling Time |
1 Business Day |
Orders begin processing as soon as reasonably possible after placement.
Because orders may enter fulfillment quickly, cancellation or modification requests are not guaranteed.
Customers who need to cancel or change an order should contact Wileyarch as soon as possible after placing the order.
10. Order Cancellation and Modification
Customers may request cancellation or modification before an order enters processing or shipment.
Depending on operational circumstances, requested changes may include:
- Shipping address corrections.
- Recipient name corrections.
- Contact information updates.
- Size changes, subject to availability.
- Color changes, subject to availability.
- Removing an item.
- Other reasonable order modifications.
Once an order has entered fulfillment or has been shipped, cancellation or modification may no longer be possible.
For additional information, please review our Cancel / Change Order Policy.
11. Shipping and Delivery
Wileyarch provides shipping and delivery services according to the terms described in our Shipping Policy.
Delivery estimates are provided for convenience and are not guaranteed.
Actual delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays.
- Weather.
- Public holidays.
- Transportation disruptions.
- Incorrect shipping information.
- High shipping volumes.
- Other circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout.
12. Returns, Refunds, and Exchanges
Eligible Wileyarch purchases may be returned within 60 calendar days from the date of delivery, subject to the conditions stated in our Return & Refund Policy.
Returned products generally must be:
- Unworn.
- Unused.
- In original condition.
- Accompanied by original tags where applicable.
- Free from stains, odors, alterations, or damage caused after delivery.
Wileyarch does not charge a restocking fee for approved returns.
Approved refunds are processed within up to 12 calendar days after the returned item has been inspected and approved, with refunds generally issued to the original payment method.
Customers should review the complete Return & Refund Policy before submitting a return request.
13. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact Wileyarch as soon as reasonably possible after delivery.
We may request:
- Order information.
- A description of the issue.
- Photographs of the product.
- Photographs of the packaging where applicable.
After reviewing the information, Wileyarch may provide an appropriate resolution, which may include a replacement, exchange, or refund.
14. Intellectual Property
Unless otherwise stated, the Wileyarch website and its content are owned by or licensed to Wileyarch.
This may include:
- Logos.
- Brand names.
- Product photographs.
- Product descriptions.
- Graphics.
- Written content.
- Website design.
- Icons.
- Layout.
- Original artwork.
- Other website materials.
These materials may be protected by copyright, trademark, and other applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, transmit, or commercially exploit Wileyarch content without appropriate authorization.
Nothing in these Terms grants you ownership of Wileyarch intellectual property.
For additional information, please review our Intellectual Property Claim Policy and DMCA Policy.
15. User-Submitted Content
If the Wileyarch website permits customers to submit reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that your submitted content:
- Is accurate to the best of your knowledge.
- Does not violate applicable law.
- Does not infringe another person's intellectual property rights.
- Does not contain harmful or malicious material.
- Does not contain unauthorized personal information belonging to another person.
- Does not impersonate another person or business.
By submitting content, you grant Wileyarch permission to use, display, reproduce, or publish that content as reasonably necessary to operate and promote our website and services, subject to applicable law.
Wileyarch may remove content that violates these Terms or applicable law.
16. Third-Party Services
Wileyarch may use third-party providers to support website operations and customer services.
These providers may include:
- Payment processors.
- Shipping carriers.
- Website hosting providers.
- Analytics providers.
- Fraud prevention services.
- Security providers.
- Technology service providers.
Third-party services may be governed by their own terms and privacy policies.
Wileyarch is not responsible for the independent policies, availability, or practices of third-party services to the extent permitted by applicable law.
17. Privacy
Your use of the Wileyarch website is also subject to our Privacy Policy and Cookie Policy.
These policies explain how information may be collected, used, stored, and shared when you interact with our website.
By using the website, you acknowledge that personal information may be handled in accordance with those policies and applicable law.
18. Website Availability
Wileyarch aims to maintain a reliable and accessible website but does not guarantee that the website will always be available, uninterrupted, or error-free.
Website access may occasionally be interrupted because of:
- Maintenance.
- Software updates.
- Technical problems.
- Internet disruptions.
- Hosting issues.
- Security measures.
- Third-party service interruptions.
- Events outside our reasonable control.
Wileyarch may modify, suspend, or discontinue website features when reasonably necessary.
19. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Wileyarch website and its content are provided on an "as available" and "as is" basis.
Wileyarch does not guarantee that:
- The website will always be available.
- Website content will always be accurate or complete.
- Website functions will always operate without interruption.
- Products will always be available.
- Errors will always be corrected immediately.
- The website will be free from harmful technical issues.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Wileyarch will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to:
- Your use of the website.
- Your inability to access the website.
- Website interruptions.
- Product availability.
- Shipping delays.
- Technical problems.
- Third-party services.
- Unauthorized access resulting from circumstances outside our reasonable control.
Where liability cannot legally be excluded, Wileyarch's liability will be limited to the extent permitted by applicable law.
Nothing in these Terms limits rights or remedies that cannot legally be limited or excluded.
21. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms, misuse of the website, or infringement of another person's rights.
This provision does not apply to the extent that such responsibility cannot legally be imposed.
22. Prohibited Activities
You may not use the Wileyarch website to:
- Violate applicable laws or regulations.
- Commit or facilitate fraudulent activity.
- Interfere with website security.
- Attempt unauthorized access to systems or accounts.
- Upload malicious software.
- Collect information about other users without authorization.
- Misrepresent your identity.
- Infringe intellectual property rights.
- Abuse promotions, discounts, or ordering systems.
- Interfere with another customer's use of the website.
Wileyarch may take appropriate action where prohibited activity is identified.
23. Suspension or Termination
Wileyarch may restrict, suspend, or terminate access to the website or certain features when reasonably necessary, including where a user:
- Violates these Terms.
- Engages in fraudulent activity.
- Misuses the website.
- Attempts to compromise website security.
- Infringes intellectual property rights.
- Engages in activity that may harm Wileyarch or other users.
Termination or suspension does not affect rights or obligations that arose before the effective date of termination.
24. Governing Law
These Terms of Service will be interpreted and applied in accordance with applicable laws and regulations.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections that apply to them under the laws of their jurisdiction.
25. Changes to These Terms
Wileyarch may update or modify these Terms of Service from time to time to reflect:
- Changes in business operations.
- Website improvements.
- New services or features.
- Changes in applicable law.
- Changes in customer service practices.
- Security or operational requirements.
Updated Terms become effective when published on the Wileyarch website unless otherwise stated.
Customers are encouraged to review this page periodically.
26. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where possible.
The remaining provisions will continue to apply to the extent permitted by applicable law.
27. Entire Agreement
These Terms, together with the applicable Wileyarch policies referenced throughout this document, constitute the terms governing your use of the Wileyarch website and your purchases through our online store.
Any additional terms presented at checkout or for a specific service may also apply to the relevant transaction.
28. Contact Us
If you have questions regarding these Terms of Service, your order, or any Wileyarch policy, please contact our Customer Support team.
Wileyarch
Email: support@wileyarch.com
Customer Support Hours
|
Day |
Hours (EST) |
|
Monday |
8:00 AM – 7:00 PM |
|
Tuesday |
8:00 AM – 7:00 PM |
|
Wednesday |
8:00 AM – 7:00 PM |
|
Thursday |
8:00 AM – 7:00 PM |
|
Friday |
8:00 AM – 7:00 PM |
|
Saturday |
8:00 AM – 7:00 PM |
|
Sunday |
Closed |
We aim to respond to customer inquiries as promptly as possible during our stated business hours.
Terms of Service Summary
|
Terms Information |
Details |
|
Store |
Wileyarch |
|
Effective Date |
July 9, 2026 |
|
Products |
Skirts, Blazer Dresses, Kimonos |
|
Website Use |
Must comply with applicable laws and these Terms |
|
Order Processing |
Monday–Friday |
|
Order Cut-Off Time |
5:00 PM EST |
|
Standard Handling Time |
1 Business Day |
|
Order Cancellation |
Before processing or shipment, where possible |
|
Returns |
Eligible returns within 60 Calendar Days from Delivery |
|
Restocking Fee |
None |
|
Refund Processing |
Up to 12 Calendar Days after Approval |
|
Refund Method |
Original Payment Method |
|
Product Availability |
Subject to inventory and operational availability |
|
Pricing |
Subject to change and correction of errors |
|
Intellectual Property |
Owned by or licensed to Wileyarch |
|
Third-Party Services |
May be used where necessary for website and order operations |
|
Privacy |
Governed by the Wileyarch Privacy Policy and Cookie Policy |
|
Support Email |
|
|
Support Hours |
8:00 AM – 7:00 PM (EST), Monday–Saturday |